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Frequently Asked Questions (FAQs)

About Our Hotel Location

1. Where is Indus Serenity Retreat located in Ladakh?

Indus Serenity Retreat is set along the banks of the Indus River, surrounded by poplar groves and open landscapes, offering a peaceful stay away from the bustle of Leh town.

2. How far is the airport from the hotel?

Kushok Bakula Rimpochee Airport is approximately 6 km away, ensuring a quick and convenient transfer.

3. Is the hotel close to major attractions in Ladakh?

Yes, the hotel is close to popular landmarks such as the Hall of Fame, Spituk Monastery, and Shiv Mandir, allowing easy access to sightseeing while enjoying a quiet riverside setting.

5. Is the hotel family-friendly?

Absolutely! Our hotel caters to families, couples, and solo travellers alike, with comfortable facilities for all.

6. Is the location suitable for acclimatisation?

Yes, being over 1,000 ft. lower than Leh city, the hotel’s location supports gradual acclimatisation, making it comfortable for travellers arriving in Ladakh.

About Our Rooms

1. What types of rooms are available?

We offer river-facing rooms and suites with private balconies.

2. What is the occupancy of the rooms?

Rooms can accommodate 2–5 guests, depending on the type, with king beds.

3. Do rooms have heaters?

Yes, all of our rooms have in-room heaters.

4. Is room service available?

Yes, attentive room service is available daily from 7:00 AM to 10:00 PM.

5. Are laundry services available?

Yes, laundry service is available on a chargeable basis.

About Our Restaurant

1. What type of cuisine is offered?

Our multi-cuisine restaurant, Riverine Cuisine, offers a variety of dishes including local and international flavours.

2. Is breakfast included?

Yes, a breakfast buffet is served daily, along with à la carte options for lunch and dinner.

3. What is the seating capacity?

The restaurant can comfortably seat up to 32 guests.

4. Is the restaurant suitable for in-house dining?

Yes, it provides a relaxed and comfortable setting for all meals throughout the day.

About Our Event Space

1. What is the size of the event lawn?

Our lawn spans 10,000 sq. ft. and offers stunning Indus River views.

2. How many guests can the lawn accommodate?

The lawn can host over 1,000 guests, making it ideal for large gatherings.

3. Can the lawn be used for weddings or picnics?

Yes, it is perfect for weddings, picnics, get-togethers, and other celebrations.

4. Are audiovisual facilities available?

Yes, audiovisual facilities can be arranged on a chargeable basis.

5. Is a bonfire available for evening events?

Yes, a cosy bonfire can be arranged to enhance your riverside experience.

About Our Facilities

1. Is there a yoga centre at the hotel?

Yes, guests can enjoy a dedicated yoga centre for relaxation and wellness activities.

2. Are astronomy sessions offered?

Yes, stargazing and astronomy sessions are available from 10:00 PM to 12:00 AM.

3. Are there any lifts in the hotel?

Yes, the hotel is equipped with lifts for guest convenience.

4. Is there on-site parking?

Yes, secure on-site parking is available for all guests.

5. Can the swimming pool be used for family activities?

Yes, the pool is ideal for both relaxation and recreational use by families and guests.

6. Is there a travel desk at the hotel?

Yes, our travel desk can assist with sightseeing, transport, and local tours.

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